We Are FSTVL 2019 – CAMPING Ticket FAQS
Dear We Are FSTVL Customer,
We Are FSTVL 2019 is almost upon us and we can’t wait to see you all! We have put together a list of important information regarding the festival and your tickets. Please take the time to make sure that you are prepared and that you have everything you need.
What are the entrance times? (Campsite entrance)
Friday – Opens at 12:00, closes at 21:00
Saturday – Opens at 08:00, closes at 21:00
Sunday – Campsite entrance is closed.
Music, and the festival finishes at 00:30 each day.
If you arrive after the advertised closing time you will not be allowed into the festival and no refunds will be processed for any late arrivals.
Can I bring a bag into the arena?
Yes, but for for security reasons all bags must be smaller than an A4 sized piece of paper (height: 30cm, width: 21cm, depth: 8cm). There is a limited to one bag per person permitted into the Arena. Please note – this is for the music arena only, this does not apply to the camping site.
What do I need to get into the festival?
To be allowed entry into the festival site you must bring government issued, valid and in-date photographic ID. You must also bring your e-ticket as well as any upgrade tickets. NO ID, NO ENTRY.
Can I leave the festival site and re-enter?
No. There is no re-admittance once you have entered the festival site. You cannot leave the site to go elsewhere, such as to your car or into the local town.
Please be aware which campsite your ticket gives you access to. This is determined entirely by your camping ticket, not your festival ticket.
Standard Ticket + Standard Camping = Standard Campsite
VIP Ticket + Standard Camping = Standard Campsite
Standard Ticket + VIP Camping = VIP Campsite
VIP Ticket + VIP Camping = VIP Campsite
Please be aware if you need to bring your own tent.
Standard Camping requires you to bring your own tent.
Entry into VIP Camping requires you to rent luxury pre-pitched accommodation at www.wearefstvl.com/accommodation
How do I pay for things on-site/how do cashless wristbands work?
We Are FSTVL 2019 is an entirely cashless event. We will be using electronic wristbands for all payments across the entire site.
Everyone will receive a cashless wristband on arrival that can be topped up using cash or card.
Credit will carry over between days, and you will be able to get a refund on unspent credit online after the festival.
You can purchase credit in advance and get up to £20 free – details at www.wearefstvl.com/cashless/
IMPORTANT: You MUST keep your wristband in order to get a refund.
For weekend ticket holders arriving on Saturday, you MUST keep your wristband on overnight to use it for entry on Sunday.
Where can I find out set times?
You will also be able to purchase lanyards which have the set times printed on them, as well as asking our friendly and informative info-point staff.
Where can I park my car?
You can park your car in our designated car park. Purchase in advance and save at www.stubhub.co.uk/partner/p4/wearefstvl/en/comprarEvento?idEvento=1037
Where will be I be able to ask questions and get information?
We will have multiple info-points around the festival, clearly signposted, where you can ask our friendly and informative staff anything you need to know.
Can I bring my own food?
Yes, you can bring your own food! We can’t permit cooking equipment though, so best leave the eggs at home.
Can I bring my own drink?
You can bring your own alcohol, with a limit of six cans or a 1.5 litre carton of wine per person.
We can’t permit bottled water/soft drinks.
Where can I get a drink of water?
There will be free and hygienic water tap stations located throughout the festival and campsite.
Will I be able to charge my phone?
We will have charging lockers you can leave your phone in, plus portable power banks you can purchase.
Do you guys have posh showers?
Club Class are back for 2019 with their luxury toilets, showers, mirrors & makeup stations and more. Get your pass from https://clubclassevents.com/festivals/we-are-fstvl/
Are there lockers?
We advise early purchase of lockers on site in advance of your arrival when purchasing your event ticket, please be organised and don’t delay. www.wearefstvl.com/tickets
What about coaches to other places in the UK?
For coach packages across the country, we’ve collaborated with National Express. You can find details at: http://www.nationalexpress.com/events/we-are-fstvl.aspx
For more information, travel advice, disabled access info, and news, please visit www.wearefstvl.com/info/
Thank you and have a great FSTVL 2019!
– We Are FSTVL HQ