Friday 25th – Sunday 27th August 2023 – Bank Holiday Weekend. All campers must exit the site by midday on Monday 28th August 2023.
Damyns Hall Aerodrome, Aveley Road, Upminster, RM14 2TN
If you wish to contact someone at We Are FSTVL HQ please email email@example.com.
Please note if you have a specific question regarding your ticket purchase please contact the ticket agent you purchased with as we are unable to access your booking, your ticket agent will be able to access your booking and help with your query.
You can find your ticket agent on your booking confirmation email.
Yes you can if you have purchased a camping ticket, but remember We Are FSTVL is in the middle of a field, we recommend bringing a rucksack instead.
Day ticket holders can bring a bag no bigger than an A4 piece of paper.
No, sorry you cannot bring your campervan – the campsites at We Are FSTVL are tented only. If you purchase a Camping ticket then you must camp within our campsites.
You may not camp in the car parks or sleep in your car.
No glass is allowed at We Are FSTLV. This includes perfume, foundation bottles, aftershave and mirrors. These are prohibited items and will be confiscated at the entrance (please note there is no facility to leave your belongings and collect after the show) so please double check before you arrive at the show.
*Small make up compact mirrors are acceptable.
No, please understand we have thousands of campers on site and even though they look pretty, unfortunately we don’t have enough space for you to erect a gazebo.
No, sorry. Please leave speakers at home (we have lots of speakers in the event arena!). Portable speakers are a prohibited item and there is no facility to store prohibited items including speakers on site. Items confiscated will be discarded. The promoter is not responsible for abandoned items
If you are camping, you can bring 12 cans or up to 500ml of spirits in plastic bottles. No glass is allowed. Alcohol is not allowed to be taken into the arena.
Yes, you can arrive any day your ticket is valid for. Please note that we operate a strict no re-entry policy. Once you have left the site, you won’t be able to return.
VIP tickets include; A priority queue jump, posh loos, VIP bars, delicious street food, relaxing lounge areas and comfy seating.
The event arena opening times are subject to change and We Are FSTVL reserves the right to change these.
No, the organiser reserves the right to change the artist bill without prior notification and no refunds will be processed due to artist bill change /cancellation.
We operate a strict NO RE-ENTRY POLICY. No re-admissions or pass-outs will be allowed.
If you have a camping ticket and you leave the festival site you WILL NOT BE ALLOWED RE-ENTRY
If you have a day ticket and you leave the festival site you WILL NOT BE ALLOWED RE-ENTRY
If you have a Weekend Ticket WITHOUT camping you WILL NOT BE ALLOWED RE-ENTRY ON INDIVIDUAL DAYS. On leaving the event after each day you will need to produce the ticket for the next day to gain re-entry
Yes, disabled customers are welcome at We Are FSTVL and we will have a number of disabled facilities on site.
Please get in touch for more details at firstname.lastname@example.org
No, fires are not permitted in the Campsite or Arena at any time, this includes the use of camping stoves/butane stoves. Smoking is also not permitted within your tent, accommodation unit or enclosed public spaces. Anybody who attempts to set fire to their tent on the campsite will be ejected from We Are FSTVL by security.
Without limitation, the following may not be brought into the Venue:
- Glass, including perfume and aftershave bottles
- Illegal substances & Illegal/Legal highs (Including Nitrous Oxide)
- Any item which may reasonably be considered for use as an offensive weapon
- No bag bigger than an A4 size will be permitted into the event
- Full body camouflage wear or workwear are not permitted into the event
- Portable Laser Equipment or Laser Pens
- Items of clothing that can be adapted to fully cover the face are not permitted into the event
- Full face masks
- Professional audio, audio-visual, film, or video recording equipment
- Flares, bangers, fireworks, sparklers, Chinese lanterns and Naked Flames inc. tea lights
- Anybody that requires medication to be brought to the event must declare this on arrival and they must carry the relevant data sheets with the medication.
- No disposable BBQ’s or Gas cookers are permitted on site
Yes, as a Condition of Entry, all ticket holders and other persons entering the event will be subject to a search for illegal and prohibited items by trained security staff, working on behalf of the promoter.
In the event of a cancellation, only face value of the E-Ticket (not the booking fee and/or card charges) will be fully refunded from the point of sale.
Last entry per day is at 4pm for Day Ticket holders. If you arrive after this time you will not be allowed into the festival site and your ticket will not be refunded.
Stages will begin to close at 22:30 and the entire festival will close at 00:00.
The organisers reserve the right to refuse admission.
Doors open at 11:00 am each day (tickets will not be valid prior to this time).
Valid photographic ID is required upon entry to verify your E-ticket and age. Suitable forms of valid photographic ID include your passport and driver’s license. Photocopies are not acceptable.
You must be at least 18 years of age in order to gain entry to We Are FSTVL
No, We Are FSTVL E-Tickets are UNIQUE TO EACH ATTENDEE thanks to a unique barcode
No, We Are FSTVL tickets are non-refundable.